Freight and the city 

Rethink. reroute. reshape

Sydney Business Chamber 

This Paper centres on certainty. It takes a holistic and systems approach to create more certainty to the critical ‘meetings’ that are inherent in the movement of goods in, out, and across our city. It takes a strategic, customer-centric and fresh perspective to the old problem of ensuring the transportation of goods is efficient and effective to serve people in our City.

Now more than ever, as Sydney and the nation recovers from the pandemic, economic productivity and prosperity matters. This means freight matters. Drawing on the insights of industry leaders at the front line and under the expert guidance of Dr Neil Temperley, this Paper rethinks, reroutes and reshapes the freight system to challenge the current paradigm and provide a blueprint for the future.

Download and read the full report below:


As our paper ‘Freight and the City’ says, exponential growth in online shopping will continue and along with increased localisation, we need to improve the performance of the last mile of the supply chain - from factory floor to front door.

There are latent inefficiencies in our current freight system that could really improve the customer experience, especially as we spend more time working from home and in our local area, relying more on deliveries to our door.

We need to make better use of data technologies to drive greater certainty like real-time tracking so that individuals and businesses aren’t waiting around all day to meet a delivery.

Thinking about people and goods, other big moves include providing better kerbside access in local streets so that delivery trucks don’t have to drive around finding a park to complete the last-mile of the freight process.

Our world is changing dramatically. COVID has agitated, accelerated, and accentuated change from how we live, where and when we work, to how we interact and transact. Likewise, change in our climate is pushing society and the economy into new waters, driving individuals, businesses, and governments to engage, function and operate differently. In addition to these changes, new technologies and capabilities are enabling new possibilities. With the winds of change the door has been flung open making now the time to converge and consolidate these challenges and capabilities. 

With freight movements in Sydney expected to increase 50 per cent in the next 15 years, now is the time to start working on ways to use the latent capacity that exists, making the system more efficient and customer-focused

Watch this episode from SME TV & Podcasts featured Katherine O'Regan, Executive Director, Business Sydney to discuss freight and our city.