Business Sydney | BDO

ONLINE BRIEFING with The hon. Victor Dominello MP

Minister for Customer Service and Digital Government

Thursday, 3 February 2022

12:00 pm - 1:15 pm



Business Sydney Members and CBD Sydney Chamber Members

Zoom Link


COVID has accelerated the move to digitisation and Minister Dominello is responsible for delivering the government’s existing and many new services digitally and securely.

Transforming how government works, from daily interactions with customers to controlling NSW’s public sector digital, data and regulatory functions, he has a unique role in shaping and driving the day-to-day machinery of government.

The discussions included the sweeping reforms that have permanently transformed how government works and the inestimable value of data in continuing the transformation.

Event Partner

Zoom photo - Hon Victor Dominello MP

Special Guest

The Hon. Victor Dominello MP

Minister for Customer Service and Digital Government

Victor is a senior Minister in the New South Wales Government. He has held various portfolios over the last decade including Aboriginal Affairs, Innovation and Finance.

In 2019, he was appointed the inaugural Minister for Customer Service. With a key focus on digital transformation.

Victor firmly believes that the use of real-time data and technology are the most powerful ways to improve quality of life and reduce suffering.

Victor is a member of the crisis cabinet that has led the NSW response to Covid. He has had a particular focus on delivering digital solutions such as the Service NSW check in feature and real time data analysis to inform the state’s response. 

During his time in the portfolio Victor has been the driving force behind the roll out of the Digital Driver Licence, the establishment of the $1.6b Digital Restart Fund and the rapid expansion of Service NSW app, including the introduction of new functionality such as QR code check in’s and notification of Covid test results. 



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